Community Services Bulletin

This is a special edition of the Community Services Procurement Bulletin. Issue 90/February 2021. It is compiled by the Department of Finance.

Masks for community service providers

The WA Government is committed to ensuring critical services can be delivered in a safe and timely manner. Masks will be available to community services providers during the Perth, Peel and South West lockdown effective 6pm Sunday 31 January until 6pm, Friday 5 February to pass on to:

  • essential frontline workers (who will continue to deliver services over the next 5 days); and
  • vulnerable members of our community.

Whilst we endeavour to have masks available to most service providers within the next 24 hours, please note some delays may be expected. Your patience and understanding are much appreciated during these unprecedented times.

Supply of masks for your organisation

The Department of Communities and Mental Health Commission (MHC) are coordinating the distribution of masks for community services organisations.

For Department of Communities service providers, if you require additional masks, please email incidentcontroller@communities.wa.gov.au and provide the following information:

  • organisation name
  • number of frontline staff working over the next 5 days
  • number of vulnerable individuals supported
  • key contact person
  • mobile phone and email or best contact
  • whether your organisation is able to pick up the masks from Belmont 
  • delivery address (if your organisation cannot pick up your order)

Once your order is processed, the preferred option is for your organisation to pick up your completed order from Stewart & Heaton Clothing Company, 150 Franciso St, Belmont. However, if this is not possible, your order may be delivered to your organisation, please make it clear at time of order if you are unable to collect.

For MHC service providers, the MHC has initiated orders for all their providers in Perth and Peel based on guidance from the Department of Finance. Deliveries are being arranged by courier to service providers from today. If you have an immediate issue or for any enquiries at all, please contact NGOCommunitySupport@mhc.wa.gov.au

The South West

Service providers in the South West can collect masks from the following Communities offices:

For any further queries, please contact incidentcontroller@communities.wa.gov.au (Department of Communities) or NGOCommunitySupport@mhc.wa.gov.au (MHC).

Essential Services

If you are unsure whether your service is considered an essential service under the circumstances, please refer to the list of essential services on WA.gov.au

Funding Certainty for Service Providers

In March 2020, Department of Finance issued advice to government agencies and service providers that until 30 June 2021, service providers who remain in operation will not have payments withheld for failure to deliver services due to COVID-19.

All agencies and service providers should be advised that this advice remains in place in relation to the current COVID-19 lockdown. Service providers are urged to notify their contract manager as soon as they become aware of disruptions to service provision due to COVID-19. Contract managers can then record it as a Force Majeure event and work with the service provider to maintain continuity of critical services as much as is practicable.

The State Government recognises the unique pressure that service providers are likely to be placed under during the lockdown and appreciates the dedicated efforts of organisations to deliver critical services to the most vulnerable members of the WA community during the COVID-19 pandemic.

Please continue to stay up to date with the latest government advice via WA.gov.au and HealthyWA.