Towards an Australian social housing best practice asset management framework

This research examines social housing asset management (AM) in Australia and develops a best practice framework that outlines AM processes and criteria for making decisions; reflects the unique aspects of social housing; is flexible enough to be used by different types of social housing providers; provides metrics to drive organisational excellence; and provides the basis for national regulation and policymaking.

The research finds that social housing AM is in need of reform. If social housing organisations (SHOs) are to take responsibility for acquiring, maintaining, upgrading, renewing and redeveloping housing stock and establishing themselves as sound asset managers, then the social housing sector needs to be informed by best practice asset management. Ultimately, all SHOs would adopt Strategic Asset Management Plans (AMPs) based on the international AM standard — ISO 55000.

Key Points

  • Social housing is a distinct asset subclass with unique asset management challenges that necessitate placing the tenant at the centre of provision.
  • Greatly varying asset management planning, practice and performance are driven by differences in ownership, regulation and financing. Too often the result is substandard housing.
  • The social housing sector is seriously constrained in its ability to maintain, renew and configure stock to meet current and future demand.


Read the web report here.