NRSCH Regulatory Advisory Group Meeting

Shelter WA’s Head of Policy and Sector Development Paula O’Leary travelled to Adelaide to attend the National Regulatory System for Community Housing: Regulatory Advisory Group Forum.

In attendance at this meeting were peak bodies from across Australia, registrars, and community housing policy managers from each jurisdiction.

Key Issues

Several key issues were on the agenda.

  • Encouraging Aboriginal and Torres Strait Islander Community Controlled Health Organisations (ATSICCHOs) registration.

A review of the National Regulatory System for Community Housing (NRSCH) – Potential future reform options report noted the NRSCH is not adequately set up to accommodate Indigenous housing providers. There was a discussion on the challenges of registration for ATSICCOs and if the right categories are in place, opportunities for co-design and engagement with the sector and is there potential to pilot alternate models.

“Exploring some of the structural and cultural barriers faced by ATSICCHOs is crucial in understand how we can better support the suitability and growth of the sector and better promote self-determination,” Ms O’Leary said.

  • Growth and sustainability of the sector.

An environmental analysis was conducted by the group to look at what is currently working well to encourage growth and sustainability of the community housing sector, what is limiting growth, what are some gaps preventing or understanding growth and sustainability and where “we’d like to go”.

“This work is important given the further opportunities for community housing growth as a result of the National Housing Accord and recent Commonwealth Government announcements,” Paula said.

  • National Social Housing Survey 2021.

Representatives heard from Jo Groube Head, Housing and Homelessness Collection Processing Unit at the Australian Institute of Health and Welfare.

Paula O’Leary: Shelter WA, Ivan Simon: (NATSIHA), Lisa Sampson: (ACHIA NSW)

National Social Housing Survey

Jo gave a presentation of the survey results from the National Social Housing Survey released on Thursday, 20 October 2022.

It found,

– Almost three-quarters (73 per cent) of social housing tenants across Australia were satisfied with the services provided by their housing organisation in 2021, similar to results from the 2018 survey.

– Social housing tenants’ satisfaction varied across the three program types, with community housing tenants recording the highest satisfaction nationally (76 per cent), followed by public housing (72 per cent) and SOMIH (65 per cent).

– When asked about the benefits of social housing, over 90 per cent of tenants reported it made them feel more settled, allowed them to continue living in their current area, and assisted in managing their finances.

– Most social housing tenants reported satisfaction with emergency repairs (75 per cent), but satisfaction with day-to-day maintenance was lower at 67 per cent. This varied by state and territory, with tenant satisfaction of emergency repairs highest in Queensland (86 per cent) and lowest in the ACT (63 per cent). Satisfaction with day-to-day maintenance was highest in the NT (79 per cent) and lowest in the ACT (49 per cent).