It’s not too late to complete your Census

Census night was Tuesday 10 August, but there’s still time to complete.

Every response matters. Census data is used to plan services and support for people experiencing homelessness. This includes emergency shelters, domestic violence programs, transitional housing and programs for young people.

We encourage you to go online and complete your Census today.

You can also request a paper form by calling 1800 512 441.

The ‘Usual Address’

The question “Where does the person usually live” can be difficult to answer for people experiencing homelessness. So the Census captures your living circumstances it’s important that you answer this in the following way:

  • If you had no usual address on Tuesday 10 August write ‘NONE’ in Suburb/Locality.
  • If you stayed in brokered accommodation on Tuesday 10 August (organised and paid for by a housing or homelessness service) write ‘NONE-CRISIS’ in Suburb/Locality. If completing online, you should include the state and postcode of the address you stayed at on Census night.

The personal information you provide on your Census form is safe. It isn’t shared with anyone, including Centrelink, police, tax office, housing or landlords. You and your family can’t be identified by the information you put on your Census.


If you need help to complete your Census there is a range of supports available including:

More Information

Assistance is also available through the Census Call Centre on 1800 512 441 or through the Translating and Interpreting Service (TIS National) on 131 450.

Please, complete your Census today. Your answers help build a better picture of homelessness in Australia, and help inform important services.