The below checklist is for community housing providers and employees that provide a guide to maintaining a healthy and safe environment when managing potential scenarios of family and domestic violence.
Clearly define the roles and responsibilities for all employees.
Ensure all staff undergo work, health, and safety training. Preferably to include family and domestic violence training).
Clearly documented work safety policies and procedures that are communicated to all staff.
Clear reporting procedures for incidents, hazards, and risks, including those that are a result of family and domestic violence.
Clear follow up procedures and consultative mechanisms
Staff training for managing violence and aggression within the workplace.
Clear instructions, procedures and information for visitors, contractors, or volunteers.
Procedures to protect tenant’s privacy, sensitive, and confidential information, particularly tenants who are experiencing family and domestic violence.
Establish a tenant management system that includes risk assessment and alerts to staff undertaking home visits and inspections.
Clear procedures to ensure staff safety during home visits and inspections.
Adequate support for staff who experience injury or traumatic experiences, including a return to work strategy and Employee Assistance Program (EAP).
Note – This checklist is only a guide. You can compare this checklist to your existing policies and procedures to see if you may have any gaps. You may wish to change and adapt to suit your organisational needs.