Community Services Sector Peaks COVID-19 Briefing

Please note: This information in some parts will mirror the advice released from within the Department of Finance Special Edition – Community Services Procurement Bulletin. Issue 90/February 2021.

The Department of Communities (Communities) and the Mental Health Commission (MHC) are working together, along with the Department of Finance to ensure that you and your stakeholders are kept up-to-date and can access direct assistance in relation to the COVID 19 lockdown.

Mask Supplies

During the five-day lockdown, people are required to wear masks outside of the home and at work.

The WA Government has commenced distributing masks to key locations. The MHC and Communities are working with the community services sector to ensure you have an adequate supply of masks.

If you require additional masks please email incident.commander@communities.wa.gov.au (Communities) and NGOCommunitySupport@mhc.wa.gov.au (MHC) and provide the following information:

  • organisation name
  • number of frontline staff working over the next five days
  • number of vulnerable individuals supported
  • key contact person
  • mobile phone and email or best contact
  • whether your organisation is able to pick up the masks from Belmont 
  • delivery address (if your organisation cannot pick up your order)

Once your order is processed, the preferred option is for your organisation to pick up your completed order from Stewart & Heaton Clothing Company, 150 Franciso St, Belmont. However, if this is not possible, your order may be delivered to your organisation, please make it clear at time of order if you are unable to collect.

For MHC service providers, the MHC has initiated orders for all their providers in Perth and Peel based on guidance from the Department of Finance. Deliveries are being arranged by courier to service providers from today. If you have an immediate issue or for any enquiries at all, please contact NGOCommunitySupport@mhc.wa.gov.au

The South West

For service providers in the South West masks can be collected from the following Communities offices:

For any further queries, please contact incidentcontroller@communities.wa.gov.au (Department of Communities) or NGOCommunitySupport@mhc.wa.gov.au (MHC).

Communities and the MHC are meeting daily with the community sector peak organisations to address any emerging issues or concerns.

Please continue to stay up to date with the latest government advice via WA.gov.au and HealthyWA.

Michelle Andrews | Director General – Department of Communities

Jennifer McGrath | Commissioner – Mental Health Commission

Email to Funded Service Providers

As you are aware, the Perth metropolitan area and the Peel and South West regions are in a five-day lockdown effective at 6pm, Sunday 31 January, 2021 until 6pm Friday, 5 February 2021.

As agencies that provide services to some of the most vulnerable people in our community, we need to remain active and vigilant.

Essential service delivery must continue, and organisations now need to enact their Business Continuity Plans/Safety Plans/Emergency Response Plans.

If service agencies do not have an abovementioned plan in place, they should contact their peak body and work with them to ensure one is in as a matter of urgency.

Provision of essential services to individuals, families and communities must be done in line with the direction of the WA Government – exercise caution, ensure appropriate PPE is worn and encourage transparency and clear points of contact among staff members.

Peak bodies will be available to support all services throughout this time. The Department of Communities also remains available to support organisations as needed.

Our work plays a critical role in the safety and wellbeing of our communities and it is imperative that these outcomes continue to be a priority.

Please focus on maintaining the health and safety of your workers, and the individuals we serve through the lockdown period.

Please continue to stay up to date with the latest government advice via WA.gov.au and HealthyWA.

Michael Crevola | Chief Finance Officer – Department of Communities